Privacy policy
Last updated 28 July 2026
This policy explains what information Pocket Grove apps collect, why, and what you can do about it. It covers every app we publish; an individual app may add its own notice where it does something this policy doesn't describe.
The data controller is Cong Le, trading as Pocket Grove, in England & Wales.
What we collect
Information you provide
- Content you create in an app — entries, reminders, notes, settings, photos.
- Account details, where an app offers an account.
- Support messages and feedback you send us.
Information collected automatically
- Device type, operating system, app version, language and region.
- Usage events, crash diagnostics and performance metrics.
- Approximate location derived from your IP address, at country or region level.
Information from third parties
Some apps include third-party SDKs for analytics, crash reporting, advertising or purchase management. Those providers process limited technical data under their own policies.
Where your content lives
For most of our apps, the content you create stays on your device, and syncs through your own iCloud account if the app offers sync. In those cases we hold no copy of it and cannot read it.
Where an app does store content on our servers — for example an app with a shared or multi-device feature — the app says so, and that data is held only for as long as the feature needs it.
How we use information
- To provide, maintain and improve how an app works.
- To diagnose crashes and bugs, and to prevent abuse.
- To answer your support requests.
- To meet legal obligations and enforce our terms.
We do not sell your personal information, and we do not buy it.
Third-party services
Depending on the app, we may use one or more of the following:
- Apple App Store — purchases, subscriptions and app delivery.
- RevenueCat — subscription management, in apps that offer subscriptions.
- Google AdMob — advertising, in ad-supported apps. Paid or Pro versions do not show ads.
- Firebase Analytics and Crashlytics — usage insight and crash diagnostics, in apps that include them.
Each provider processes data under its own privacy terms.
Retention and security
- We keep data only as long as it is needed to run the app, meet a legal obligation, or resolve a dispute.
- We use reasonable technical and organisational measures to protect it.
- No method of storage or transmission is completely secure.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your information, and to object to or restrict certain processing. Under UK GDPR you also have the right to complain to the Information Commissioner's Office.
To make a request, email privacy@pocketgrove.com. For content held only on your device, deleting it in the app or deleting the app removes it — we have no copy to delete.
Children
Our apps are not directed to children under 13, or the equivalent minimum age where you live, unless the App Store listing for that app states otherwise.
Changes
We may update this policy. Material changes are reflected in the “last updated” date at the top of this page.
Contact
Privacy questions and data requests: privacy@pocketgrove.com
Everything else: support@pocketgrove.com